1. Information We Collect
We collect various types of personal information to provide and improve our services, including:Personal Information: When you create an account, place an order, or contact us, we may collect
personal information, including but not limited to: Name, Phone Number, Email address, Delivery addressAutomatically Collected InformationWe collect some information automatically when you visit our website, such as:
IP address, Browser type and version, Operating system, Referring website,
Pages visited on our website, Time and date of your visit.This information is used for website analytics, troubleshooting, and improving user experience.2. How We Use Your Information
We use the collected information in various ways to improve your experience and provide our services, including:Processing orders: To fulfill your online orders, including handling payment, confirming the order, and delivering food.Communication: To send you transactional emails or messages related to your account, such as order confirmations, delivery updates, or support-related issues.Personalization: To enhance your user experience by customizing content, recommendations, and promotions based on your preferences and previous orders.Marketing and Promotions: To send you marketing communications and special offers that we think may be of interest to you. You may opt-out of marketing emails at any time by clicking the unsubscribe link in the email.Analytics and Improvements: To monitor usage trends, analyze website traffic, and identify areas for improving our website and services.Security: To protect our website, services, and users from fraud, unauthorized access, and other illegal activities.3. Sharing Your Information
We respect your privacy and will not share your personal information with third parties, except in the following circumstances:Service Providers: We may share your personal information with trusted third-party service providers
who perform services on our behalf, such as payment processors, delivery partners, or
email service providers. These parties are obligated to maintain the confidentiality and
security of your information.Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests,
such as subpoenas, court orders, or government regulations.Business Transfers: In the event of a merger, acquisition, or sale of Rahimfoods, your personal information may be transferred to the new owner as part of the business assets.4. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
When personal information is no longer needed, we will securely delete or anonymize it.5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and gather
information about usage patterns. Cookies are small data files stored on your device that allow us to
remember your preferences, analyze website traffic, and enhance user interactions.Types of Cookies:Essential Cookies: Necessary for the operation of our website and to allow you to use its features, such as placing orders.Performance Cookies: Collect anonymous data about how visitors use our website to help us improve functionality and content.Targeting Cookies: Track your activity on our website to provide you with relevant advertising and offers.You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your ability to use certain features of the website.6. Data Security
Rahimfoods takes the security of your personal information seriously. We implement industry-standard measures
to protect your data from unauthorized access, disclosure, alteration, or destruction.
These include encryption, secure socket layer (SSL) technology, and other security practices to ensure
the safety of your data during transmission and storage.However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account and password.7. Your Rights and Choices
You have certain rights regarding your personal information, including:Access: You may request a copy of the personal information we hold about you.Correction: If any of your information is inaccurate or incomplete, you can request corrections.Deletion: You have the right to request the deletion of your personal information, subject to legal and contractual obligations.Opt-Out: You may opt out of receiving promotional emails from us by clicking the "unsubscribe" link in any promotional email or by contacting us directly.To exercise any of these rights, please contact us at support@rahimfoods.com.8. Third-Party Links
Our website may contain links to third-party websites that are not operated by Rahimfoods.
If you click on a third-party link, you will be directed to that site. We strongly advise you to
review the privacy policy of every website you visit. We have no control over, and assume no
responsibility for, the content, privacy policies, or practices of any third-party websites or services.9. Children's Privacy
Rahimfoods does not knowingly collect personal information from individuals under the age of 18.
If you are a parent or guardian and believe that your child has provided us with personal information,
please contact us immediately, and we will take steps to remove such information from our systems.10. Changes to This Privacy Policy
Rahimfoods reserves the right to update this Privacy Policy at any time. We will notify you of significant
changes by posting the updated policy on our website and indicating the "Last Updated" date at the
top of this page. Your continued use of our website and services after the changes have been posted
constitutes your acceptance of the updated Privacy Policy.11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:Website: www.rahimfoods.comEmail: support@rahimfoods.comPhone: (+256) 774280116