Terms & Conditions

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Rahimfoods if you do not agree to take all of the terms and conditions stated on this page.

1. Use of the Website

  • Eligibility: You must be at least 18 years of age to use this website. By using this website, you represent and warrant that you are at least 18 years old.
  • Account Creation: Users may create an account on the website using their phone number, email address, and password. It is the user's responsibility to ensure the confidentiality of their account details. Rahimfoods will not be responsible for any unauthorized account access resulting from the failure to protect your login credentials.
  • 2. Ordering Online

  • Placing Orders: Users can browse the menu, select items, and place orders through the Rahimfoods website. By placing an order, you make an offer to purchase the selected items at the price displayed. All orders are subject to availability, and we reserve the right to refuse or cancel orders if necessary.
  • Order Confirmation: Upon placing an order, you will receive a confirmation via email or phone, confirming the order details and the estimated delivery time.
  • Payment: Payments must be made through the available payment methods listed on the website. Any payment information provided must be accurate and complete. Rahimfoods reserves the right to cancel any order if payment is not processed successfully.
  • Delivery: Delivery times are estimates, and Rahimfoods will make every effort to ensure timely delivery. However, delays may occur due to unforeseen circumstances, and Rahimfoods will not be liable for any such delays.
  • Cancellation: Orders may be canceled within a specified time frame, as outlined in the order confirmation. Cancellations made after the order has been prepared or dispatched may not be refunded.
  • 3. User Responsibilities

  • Account Information: Users are responsible for providing accurate and complete information during account registration and when placing orders. Rahimfoods reserves the right to terminate accounts or cancel orders if false or incomplete information is provided.
  • Prohibited Activities: Users may not use the website to engage in any unlawful activity or post content that is offensive, defamatory, or infringes on the rights of others.
  • Security: Users agree not to compromise the security of the website or its users, including attempting to access unauthorized areas of the site or distribute harmful software.
  • 4. Privacy Policy

  • Your use of the Rahimfoods website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
  • 5. Intellectual Property

  • All content, including but not limited to text, images, logos, and graphics on Rahimfoods's website, are the intellectual property of Rahimfoods or its content suppliers. Unauthorized use, copying, or reproduction of any material is strictly prohibited without prior written consent from Rahimfoods.
  • Users retain ownership of the content they upload but grant Rahimfoods a license to use, distribute, and display that content on the website as part of our services.
  • 6. Limitation of Liability

  • No Warranty: Rahimfoods provides the website "as is" and makes no representations or warranties, express or implied, regarding the website's functionality or content. We do not guarantee that the website will be error-free or that it will meet your needs.
  • Liability: Rahimfoods will not be held liable for any direct, indirect, or consequential damages arising from your use of the website, including but not limited to food delivery delays, incorrect orders, or website downtime.
  • 7. Changes to the Terms and Conditions

  • Rahimfoods reserves the right to update or modify these terms and conditions at any time. Users will be notified of significant changes, and continued use of the website after such changes indicates acceptance of the modified terms.
  • 8. Governing Law

  • These terms and conditions are governed by the laws of the Republic of Uganda. Any disputes arising from your use of the website will be subject to the exclusive jurisdiction of the courts of Uganda.
  • 9. Contact Information

  • If you have any questions or concerns about these Terms and Conditions, please contact us at:
  • Website: www.rahimfoods.com
  • Email: support@rahimfoods.com
  • Phone: (+256) 774280116
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